frequently Asked questions

orange underline

Bike Rental Information

Yes! This will greatly expedite your experience. After making a reservation you will get an email the day before your arrival to have you and the members of your party complete the Waiver(s). 

If you still need that the waiver link just contact us we will send you a link to expedite your experience.

Important! Remember to have every rider fill out and sign. Parents/Legal Guardians must sign for children under the age of 18.

All adult bikes rentals include helmets, bike locks, and water bottle cages. All Electric Bikes also have a bike rack with bungie.

One rider must bring a valid photo ID (i.e. driver’s license or passport) and a credit card in the same name. All riders of Electric Bikes must be 18+(No exceptions). Anyone under the age of 18 can ride a traditional bike, but must be signed for by a parent or legal guardian. You can book your bike rental online, but please bring necessary documents.

Helmets are mandatory. We provide and insist every rider wear the helmets that we provide for each participant.

All bike are also provided with a lock.

Store Information & Cancellation

Yes. Park in our parking lot(Starbucks) or the Covered Garage below. Located on the corner of 893 Tanager St. & N Enterprise St. The garage entrance is right next to Tahoe Forest Hospice Gift & Thrift (directly across the street from the laundromat). Take the stairs up to our store.

vista trail bike parking area

Another great local convenient option to avoid parking altogether would be Uber/Lyft, or TartConnect(A free local service)

Our cancelation policy is 48 hours notice for a full refund and 24 hours notice for a 50% refund.

Yes! We wipe down and disinfect all bikes, helmets, and equipment after each rental.

We’re open 7 days a week good weather permitting. Hours are seasonal. 9am to 6pm in the Spring/Summer. 10 am to 5 pm in the late Fall and Early Spring.

COVID 19 Updates

No, we do not require any proof of vaccination.

Helmets are mandatory. We provide and insist every rider wear the helmets that we provide for each participant.

All bike are also provided with a lock.

Yes! We wipe down and disinfect all bikes, helmets, and equipment after each rental.

We disinfect our helmets after every ride. Ride as hard as you would like!

Tahoe Area Questions

The featured and most memorable ride is the Tahoe East Shore Trail. Lake Tahoe’s newest panoramic experience. Starting from our store in Incline Village and ending at Beautiful Sand Harbor.

The Tahoe East Shore Trail is easy to moderate. Biking around the lake is only recommended for advanced riders

6,350′. The air is a little thinner so we recommend the Ebikes so you dont ever have to worry about catching your breath.

Tahoe is great for families with kids. Tahoe boasts a myriad of kid-friendly activities.

Sand Harbor Beach & State Park is a gorgeous and popular attraction that couples thoroughly enjoy. Emerald bay is also another scenic attraction on the South Shore.

Sage Leaf Cafe is locally considered the best eating establishment on the North Shore. Especially their breakfast. Inclined Burger was voted best burger in Nevada.