frequently Asked questions

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Bike Rental Information

The entrance is located on the corner of 893 Tanager St. & N Enterprise St Incline Village, NV. The garage entrance is right next to Tahoe Forest Hospice Gift & Thrift (directly across the street from Big Wash  laundromat). Take the stairs at the back of the garage up to our store.

vista trail bike parking area

Map to Vista Trail Bike's parking lot in Incline Village.

Another great local convenient option to avoid parking altogether would be Uber/Lyft, or TartConnect(A free local service)

Yes! This will greatly expedite your experience. After making a reservation you will get an email the day before your arrival to have you and the members of your party complete the Waiver(s). 

If you still need that the waiver link just contact us we will send you a link to expedite your experience.

Important! Remember to have every rider fill out and sign. Parents/Legal Guardians must sign for children under the age of 18.

Yes! All our gently used Bikes rented during Spring & Summer will be sold at the beginning of every Fall. See our Bike Sale Page for additional info and to be put on our Waiting List!

Unfortunately we do not have Child Seats or Trailers at this time. We do have other options for bringing bigger kids along! We offer kid’s bikes which fit children between 3’6″-4’9″. To learn more about each option and find which is best for you, please visit our Bike Rentals page!

All adult bikes rentals include helmets, bike locks, and water w/bottle cages. All Electric Bikes also have a bike rack and bungie.

One rider must bring a valid photo ID (i.e. driver’s license or passport) and a credit card in the same name. All riders of Electric Bikes must be 16+(No exceptions). Anyone under the age of 16 can ride a traditional bike, but all riders under 18 must be signed for by a parent or legal guardian. You can book your bike rental online, but please bring necessary documents.

Helmets are mandatory. We provide and insist every rider wear the helmets that we provide for each participant.

All bike are also provided with a lock.

Store Information & Cancellation

Yes. Park in our parking lot(Starbucks) or the Covered Garage below. Located on the corner of 893 Tanager St. & N Enterprise St. The garage entrance is right next to Tahoe Forest Hospice Gift & Thrift (directly across the street from the laundromat). Take the stairs up to our store.

vista trail bike parking area

Another great local convenient option to avoid parking altogether would be Uber/Lyft, or TartConnect(A free local service)

Our cancelation policy is 48 hours notice for a full refund and 24 hours notice for a 50% refund.

Yes! We wipe down and disinfect all bikes, helmets, and equipment after each rental.

We’re open 7 days a week good weather permitting. Hours are seasonal. 9am to 6pm in the Spring/Summer. 10 am to 5 pm in the late Fall and Early Spring.

COVID 19 Updates

No, we do not require any proof of vaccination.

Helmets are mandatory. We provide and insist every rider wear the helmets that we provide for each participant.

All bike are also provided with a lock.

Yes! We wipe down and disinfect all bikes, helmets, and equipment after each rental.

We disinfect our helmets after every ride. Ride as hard as you would like!

Tahoe Area Questions

The featured and most memorable ride is the Tahoe East Shore Trail. Lake Tahoe’s newest panoramic experience, starting from our store in Incline Village and ending at Beautiful Sand Harbor. Check out our Top 6 Scenic Bike Paths in Lake Tahoe for more ideas, although the East Shore Trail is the best option from our shop location.

The Tahoe East Shore Trail is easy to moderate. Biking around the lake is only recommended for advanced riders

6,350′. The air is a little thinner so we recommend the Ebikes so you dont ever have to worry about catching your breath.

Tahoe is great for families with kids. Tahoe boasts a myriad of kid-friendly activities.

Sand Harbor Beach & State Park is a gorgeous and popular attraction that couples thoroughly enjoy. Emerald bay is also another scenic attraction on the South Shore. There are many outdoor date activities in Lake Tahoe.

Sage Leaf Cafe is locally considered the best eating establishment on the North Shore. Especially their breakfast. Inclined Burger was voted best burger in Nevada. For more, check out our Biker’s Guide to Eating Along the East Shore Trail.

Although not expected, tipping will always remain an expression of your satisfaction with the people who assisted you in experiencing “America’s Most Beautiful Bikeway!” If you felt your Ride Coordinator provided you with an Exceptional experience, tipping them is appreciated.